Packages
Maison but Mieux. Home but Better.
Every home is different. From a condo, to a townhouse, to a single family, no two days are the same. These packages only scratch the surface of what Maison can provide to our clients. The experience is always 100% bespoke, but these packages offer a good starting point. See one you like?
With Maison, coming home is a joy.
Estelle
$540 per Month
This package is for the world travelers, the “on the go”, the people who have multiple homes to worry about who don’t want to worry anymore.
With Estelle, Maison will take care of all the little maintenance and upkeep so all you have to do is come home and relax. This bespoke program will be completely customized to your home and your needs while also giving you peace of mind that your property is being checked in on every week. Things like:
Running all sink faucets
Running all showers and bathtubs
Flushing each toilet
Checking the hot water temperatures to make sure they are in range
Testing all operational windows and balcony doors (if applicable)
Checking for signs of leaks or water intrusion
Testing all the kitchen appliances
Changing air filters every month
Cleaning and changing fridge filters
Watering plants
Making sure HVAC is functioning properly
Taking any trash out
Cleaning out the fridge of expired goods
Turning on or off your ice maker
Making sure the furniture and curtains are in their proper places
Restocking the fridge prior to your arrival back
Supervising vendors while they work in your home
Light bulb and battery replacement and replenishing (smoke alarms)
Navigating the Warranty Process of your home
Prepping your home for company
Making sure the internet is operating correctly
Drycleaning, laundry, and clothing alterations management
Having worked on every aspect of home management, from buying, to move in, to maintenance, Maison knows what to look for and more importantly, how to fix it. We will even take care of vendor billing so you only have to receive invoices from one company, Maison, instead of multiple.
This package equates to $90 per hour for a total of 6 hours per month. Any additional hours would be billed on top of the base $540 monthly fee at $100 per hour. Overage hours will be reported back to the homeowner by the minute. Hours worked on holidays and Sundays will be reported and billed at time and a half.
Any additional expense such as grocery shopping and cleaning fees that have been approved by the homeowner will be billed to the homeowner directly, through Maison’s invoicing portal. Customer Reimbursements to Maison will have a 4%-6% fee added to cover the ACH transfer costs.
This package does not include the Blanch (Emergency Drop-In Fee) of $100.
Failure to pay invoices after seven (7) days will result in a 5% late fee.
Margaux
$300 per Request
This package is when you need an experienced home manager like Maison, but only a few times a year.
Headed on a European vacation for a week, visiting family in another state, on a business trip across the country? Margaux is perfect for you, then.
With Margaux, you get the benefits of home management company, but only when you need it. Not only will Maison take care of everything while you are gone, but we can also help you get things in order before you leave. Need a pet sitter, Maison has certified vet techs on stand by. Want to ensure your home is cleaned before you come back, Maison will coordinate everything. Need fresh groceries in your fridge as soon as you land, Maison will do the shopping for you.
Margaux is all about taking the stress out of travel so when you come home, your to-do list is already done. This service will be completely customizable to what you need and will put the joy back in traveling.
This package equates to $75 per hour for a total of 4 hours per request. Any additional hours would be billed on top of the base $300 fee at $100 per hour. Overage hours will be reported back to the homeowner by the minute. Hours worked on holidays and Sundays will be reported and billed at time and a half.
Any additional expense such as grocery shopping and cleaning fees that have been approved by the homeowner will be billed to the homeowner directly, through Maison’s invoicing portal. Customer Reimbursements to Maison will have a 4%-6% fee added to cover the ACH transfer costs.
This package does not include the Blanch (Emergency Drop-In Fee) of $100. Failure to pay invoices after seven (7) days will result in a 5% late fee.
Leset
$750 per Month
This package is when you need more than the Estelle but less than the Celine. But this is no ugly middle sister… Trust us!
With Leset, you get all the items in the Estelle package, but the attention to detail is at a higher level.
The perfect pillow fluff and blanket drape takes time and we at Maison recognize and appreciate that fact. We pride ourselves here at Maison on being extremely high touch with everything we do. You expect perfection. And we are prepared and experienced to give that to you.
From laundry sorting to managing your next home renovation, Maison is the only contact you need to save in your phone. We will coordinate everything needed so that your home can be the best it can be, on a schedule that works for you. This package can also be used for event planning and itinerary creating as needed and is the perfect go between our Estelle and Celine offerings.
This package equates to $75 per hour for a total of 10 hours per month. Any additional hours would be billed on top of the base $750 monthly fee at $85 per hour. Overage hours will be reported back to the homeowner by the minute. Hours worked on holidays and Sundays will be reported and billed at time and a half.
Any additional expense such as grocery shopping and cleaning fees that have been approved by the homeowner will be billed to the homeowner directly, through Maison’s invoicing portal. Customer Reimbursements to Maison will have a 4%-6% fee added to cover the ACH transfer costs.
This package does not include the Blanch (Emergency Drop-In Fee) of $100. Failure to pay invoices after seven (7) days will result in a 5% late fee.
Ira
$100 per Hour
This package is when you have a project you want someone else to manage. With Ira, consider it done.
Have a small bathroom renovation you want to knock out? A kitchen remodel fit for a proper chef? A backyard landscaping transformation? The stress stops here!
With Ira, we will handle all the vendor appointments, get the quotes in one place for you to review, supervise the work getting done, and help to streamline the billing process. Maison will facilitate everything.
Gone are the days of being afraid to take that next step in your home renovation. Maison has an extensive list of trusted vendors to tackle any project that comes to mind. It’s time to stop waiting and start doing, with Ira.
This package equates to $100 per hour and will be tracked at all times Maison is working on your project. Including but not limited to; email corresponding with the homeowner and vendor about the project, setting up vendor meetings, supervising vendor work, etc.
Any additional expense such as grocery shopping and cleaning fees that have been approved by the homeowner will be billed to the homeowner directly, through Maison’s invoicing portal. Customer Reimbursements to Maison will have a 4%-6% fee added to cover the ACH transfer costs. Hours worked on holidays and Sundays will be reported and billed at time and a half.
This package does not include the Blanch (Emergency Drop-In Fee) of $100. Failure to pay invoices after seven (7) days will result in a 5% late fee.
Celine
$1,050 per Month
This package focuses on one thing and one thing only, giving you your time back.
With Celine, Maison will be your House Manager, Event Planner, Personal Assistant, Project Manager, and Executive Assistant, all rolled into one. Plus all the benefits of the Estelle and Leset Package.
This is the most comprehensive and customizable package that Maison offers. With this package, Maison will dedicate ourselves to learning your likes, dislikes, favorite restaurants, your calendar, your families birthdays. The list is truly infinite and of course already includes everything in the Estelle package.
From event planning, to dinner reservations, to planning an entire weekend for you and your friends and family, to gift sourcing and wrapping, Maison will use the vast connections and resources at our disposal to plan everything for you, complete with an itinerary printed upon your arrival. It is time to enjoy your life to the fullest. Maison will handle everything so all you have to do is show up. With Celine, Maison is only ever a phone call or email away. Consider everything checked off your list with this package.
This package equates to $70 per hour for a total of 15 hours per month. Any additional hours would be billed on top of the base $1,000 monthly fee at $75 per hour. Overage hours will be reported back to the homeowner by the minute. Hours worked on holidays and Sundays will be reported and billed at time and a half.
Any additional expense such as grocery shopping and cleaning fees that have been approved by the homeowner will be billed to the homeowner directly, through Maison’s invoicing portal. Customer Reimbursements to Maison will have a 4%-6% fee added to cover the ACH transfer costs.
This package does include the Blanch (Emergency Drop-In Fee) of $100. Failure to pay invoices after seven (7) days will result in a 5% late fee.
Aime
$90 per Hour + $75 Facilitation Fee
Better known as our Cleaning Package, with Amie, we will set up whole home cleaning for you with our trusted cleaning team.
Our cleaning team includes two highly experienced cleaners who have worked on the most beautiful homes in Nashville. They are extremely knowledgable on special materials and delicate fabrics that require extra love and care.
With Amie, Maison will facilitate scheduling, residence access, cleaning supervision, special product ordering, and if requested, will even create an extensive room-by-room cleaning guide to be used as a perfection checklist for each clean.
Getting your house cleaned shouldn’t be a chore! Let us take care of everything.
This package equates to $90 per hour for the cleaners ($45 per hour per cleaner) plus a per clean $75 Facilitation Fee. Time sheets for the cleaning from start to finish will be reported by the minute. If the residence is located downtown, a $20 per clean parking fee will be added onto the invoice.
Any additional expenses that have been approved by the homeowner will be billed to the homeowner directly, through Maison’s invoicing portal. Customer Reimbursements to Maison will have a 4%-6% fee added to cover the ACH transfer costs. There is no 4%-6% fee added on this package as it is included in the Facilitation Fee. Hours worked on holidays and Sundays will be reported and billed at time and a half.
This package does not include the Blanch (Emergency Drop-In Fee) of $100. Failure to pay invoices after seven (7) business days will result in a 5% late fee.
Blanch
$100 per Visit
Should something happen in your home or condo that you need Maison to drop everything and go to your home or condo immediately, this would be classified as an Emergency Drop In and a $100 Blanche fee would be added to your monthly invoice.
Custom Plans and Bundling
Don’t see a plan that is the right fit for you or have multiple homes you want Maison to manage?
Ask about creating a custom plan fit for your exact needs and
about our multiple property price bundling offerings!
Customer Repayments Breakdown
4% if $500 or lower in Customer Repayments
5% if $501 - $1,000 in Customer Repayments
6% if $1,001 and above in Customer Repayments